Cleaning control

Optimize quality and processes

Our quality control solutions go beyond the visitor flow.

On-demand cleaning and digitization of asset management processes

Le Qmetrix Cleaning Control (QCC) is an integrated solution to optimize the efficiency of toilet cleaning processes. The online feedback terminal and the people counting sensor provide insight into the quality provided.

The cleaning terminal

– Real-time collection and analysis of customer feedback
– Possibility of hierarchical feedback (“What was wrong”) ?
– Displays the last cleaning schedule
– Clock for cleaners and supervisors
– Reporting technical problems to staff
– Flat surface mounting
– Data transmission (WIFI or cellular data)

The ceiling sensor

– Detects users anonymously
– Directional counting
– Simple ceiling mounting
– A discreet appearance
– Also available as a standalone solution with cellular data uplink.

– For the visitor

The ceiling detector counts the number of people using the installation. Customers can give their opinion on the QCC feedback terminal within seconds of leaving the premises. By assessing the frequency and feedback from customers, cleaning frequency will be adjusted according to needs.

It doesn't just ask the visitor's opinion, but also asks him the reason for his dissatisfaction. In the event of repeated reasons for dissatisfaction, within a period of time determined by you, the information can be transmitted directly to the cleaning or maintenance service, depending on the problem encountered.

– For cleaning staff

With the connection / disconnection option based on a PIN code or an RFID badge, the system records information on cleaning agents' service times. When the cleaning manager logs off, the last cleaning time appears on the touch screen, which avoids the unsightly scribbled sheets of paper at the exit of the toilets.. A second user level is used to register online in the event of damage or repair (example : brunt lightbulb, faucet out of use,…). The information can be sent directly to the maintenance manager, for immediate intervention.

This contributes to the fact that the management and maintenance of the facilities can be carried out efficiently., quickly, without paperwork or administrative formalities.

Service management uses real-time information and an online dashboard as well as historical data that can be viewed on a smartphone or on a screen in the back office. All information can be adapted to different groups of users. Even third-party service providers can get a partial view to achieve a more efficient process level.

Customers have a choice : they can either manage their own server, either use our software as a service (SaaS). The system can manage several groups of users (cleaning staff, supervisors, analysts, tiers, etc.) and all illustrations of the terminal can be changed without interruption of service and from a central location.

Dashboard and reports turn guesses into planning

Powerful, personalized reports and dashboards provide easy-to-understand and actionable data and forecasts to optimize cleaning frequency.

Notifications are made in real time if attendance thresholds are exceeded.

Real-time alerts allow managers to better control usage, avoiding unnecessary cleaning needs. Text or email alerts can be customized.